In an announcement made at the TechCrunch Disrupt 2016, Facebook Messenger head David Mercus confirmed that soon users will be able to make credit card payments without even leaving the messenger. The chatbots will use saved credit cards to make quick payments. The service is in beta stages and might be rolled out in the next update. At this moment no information on its global availability is made public.
The idea is if businesses send products details directly to the user via message, the user can checkout then and there without having to log in to a separate webpage. Similarly if your friend has recently bought something cool online and sends you the product details on chat, just buy it there. Facebook is planning to integrate other services such as payment confirmation, tracking history, shipping details, flight details and so on in the same messenger window.
Regarding the future of messenger, Marcus said, “Inside a thread you have identity, transaction capabilities, the ability to draw UI, and draw native buttons and interfaces. We’re bring all these types of experiences together.” Facebook is open for interested vendors and retailers to take part in the development process and help shape the messenger.